Refund and Returns Policy

Refund & Returns Policy

Effective Date: 24 July 2026

At Flicky Wear, customer satisfaction is important to us. We strive to deliver high-quality products. Please read our Refund & Returns Policy carefully before placing an order.

Returns

We accept returns only if:

• The product delivered is damaged, defective, or incorrect.
• A return request is raised within 7 days of receiving the order.
• The product is unused, unwashed, unworn, and returned with all original tags, packaging, and accessories.

Returns will not be accepted if:

• The product has been used, washed, altered, or damaged by the customer.
• The return request is made after 7 days of delivery.
• The product is purchased during clearance or final sale (unless it is damaged or incorrect).

Return Process

To request a return:

1. Contact our customer support within 7 days of delivery.
2. Share your Order ID, reason for the return, and clear photos of the product (if applicable).
3. Once your request is approved, we will provide instructions for the return process.

Products sent back without prior approval may not be accepted.

Refunds

After we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.

If approved:

• The refund will be processed to the original payment method.
• Refunds are generally completed within 5–7 business days, depending on your bank or payment provider.

Shipping charges, if any, are non-refundable unless the return is due to our error.

Exchanges

We offer exchanges only for:

• Damaged or defective products.
• Incorrect products delivered.

Exchange requests must be submitted within 7 days of receiving the order and are subject to product availability.

Order Cancellation

• Orders can be cancelled before they are shipped.
• Once an order has been shipped, it cannot be cancelled.
• If a prepaid order is cancelled before dispatch, the refund will be processed to the original payment method.

Non-Returnable Items

The following items are not eligible for return or refund unless they are damaged or incorrect:

• Products that have been used or washed.
• Products without original tags or packaging.
• Customized or personalized products.
• Gift cards (if applicable).

Contact Us

If you have any questions regarding returns, refunds, or exchanges, please contact our customer support through the Contact Us page on www.flickywear.com.